Applicant Support
Technical/System Questions
There are three ways to determine if your application was submitted.
- You receive an instant message that states "Thank You! Process completed. Thank you for sending us your online job submission…”
- You receive a confirmation email. If you do not receive an email, verify that email address in your profile is correct and that you are able to receive emails. If you have spam blockers, check your junk mail or spam folder.
- You will notice the position title is listed on the “My Job page” tab of your profile, under Completed Submissions. You must be signed in to your profile to view the My Jobpage tab. This tab contains a record of completed application submissions, draft submissions, and withdrawn. Submissions. Copies of job posting descriptions are included with the submission. In addition, from My Jobpage, you can view status of submissions and other job information, as well as edit or withdraw submissions.
If you require technical assistance, after reviewing these pages, you may send an email to careers@ohio.gov.
Emails will be returned, during business hours, within 24 hours of receipt.
NOTE: Resumes, cover letters and applications are not accepted at the careers@das.ohio.gov email address.
Internal Candidates click here for "How to Apply" instructions.
W-4 Withholding Table Located here
To check the status of a job application: Sign in to your profile. and click on the "My Jobpage" tab to view completed submission. Check Job Status, and Submission Status, to see if there are any changes in status and View Email Messages to see if email correspondence was sent. Agencies will correspond with applicants if they are selected for an interview.
To Retrieve Username:
Below the Sign In button, click on "Forgot your Username". On the next page, enter your email address and click "Validate".
If you have an account associated with the email address entered, the system will display your username.
If there is no account associated with that email address, the system will prompt you to create a new profile.
To Retrieve Password:
Below the Sign In button, click on "Forgot your Password". Enter your username and email address. Follow the instructions provided by the system. A temporary access code will be emailed to you to use for login. You will immediately be prompted to change your password. Note: use the access code you are emailed as your old password.
After three (3) unsuccessful attempts at entering your username and password, your account will be locked. If this happens, wait ten minutes for the lock to be released, and then try again.
No. A resume and/or cover letter cannot be substituted for a completed profile and summary of qualifications, unless otherwise noted on the job posting. Some postings allow you to submit a resume/cover letter, in addition to the application.
However, you may use the resume parsing feature to transfer information from your resume to your Profile.
Resume or additional required documentation can be attached to the Additional Attachments section of the online submission
Yes, all the electronic correspondence sent to job seekers comes from this email address:
Human Resources
noreply@ohms.ohio.gov
If you are selected as a potential hire, the agency will send an automated email requesting information in order to move forward in the selection process. You must answer these questions to be fully considered for positions at the State of Ohio.
Click the link to complete required information and when you are finished, click Submit.
The Taleo system allows job seekers to choose the "areas of interest" within your profile. Once you have indicated specific "areas of interest", this will generate an email to you and you will receive notices of new job openings in those "areas of interest".
The email alerts are not matched to your resume or skills listed within your profile.
To turn off your job alert emails:
Log in to your account then click on "My Account Options" at the top. Scroll down to the "Correspondence" heading and click "edit." There you can check or uncheck to change your email notifications.
To adjust your job alert emails:
Once you login to your account, click on "My Jobpage" at the top, then on the right, click on "Access My Profile." Scroll down to "Work Preferences” heading and click "edit." There you can add and remove categories in the Job Field Preferences section.
Generally, clearing out the temporary files and cookies, resolves this issue. In Internet Explorer, go to the "Tools" menu and choose Internet Options. In the Browsing history section, click the Delete button. Make sure “Temporary Internet Files” and “Cookies” are checked, then click the Delete button. Click the Ok button to exit.
Once temporary files and cookies are deleted, you will need to close the internet browser and re-open for the changes to save.
If you are using a different internet browser, refer to the instructions available for that program.
We recommend using the most recent versions of Internet Explorer. Using other web browsers may cause you to experience error messages and/or decreased functionality.
State of Ohio Hiring Process
If you have any additional questions about a position, you can contact the agency directly by reaching out to the agency contact listed in the job description. Refer to the example below to find the information on a job posting.
A Job-Related Questionnaire (previously called supplemental questions) is used to determine if candidates possess the specific qualifications of the position. Candidate responses must be supported by information provided in the relevant sections of the application (e.g., Summary of Qualifications, Work Experience, Education, Certificates and Licenses, etc.). Questions are included on most, but not all, postings.
A core program is the curriculum required by a college or university to satisfy a major. Core coursework refers to the required courses needed to satisfy a major excluding general education courses and electives. The curriculum varies depending on the degree, program or school. The university or college course catalogs should list the core curriculum.
See the Minimum Qualification Equivalency Table for work experience and training conversion information.
If your contact information has changed, you may update it on your profile. In turn the information is updated on your profile. There’s no need to contact anyone.
If your application was submitted online, a copy is retained with your profile. To view your application, login to your profile and go to My Job page. Job applications that you have started will be located here. In order to print your job application, click on the Job application title and click Print in the upper right corner.
To be offered a position with the State of Ohio, you must be either a U.S. citizen or possess proper legal authorization to work in the U.S. for the type of job you are seeking.
For questions about status of submitted applications or a current posting, contact the agency. Visit ohio.gov/agencies for a listing of agencies and contact information.
To add a referral to your application, please follow the job-aid instructions.
