Frequently Asked Questions

Application Status/Process

How do I know if my application was received?

Following are the three ways to determine if your application has been submitted and accepted:

  1. You receive an “Application Submitted!” message when you submit your application. This message provides the date and time your application was submitted.                                                                                                                                                                                                                                                                                                                                                       
  2. You receive a confirmation email. If you do not receive a confirmation email, verify you’ve listed the correct email address in your profile and that you are able to receive emails.  Also, make sure you’ve completed all steps of the application including the Certify & Submit step. If you have spam blockers, the confirmation email may have been received as junk mail.  Check your junk mail or spam folder. Add info@governmentjobs.com to your safe senders list or address book to receive future confirmations, click Create Account/Manage Profile icon and go to the Applications section. All applications that have been received will be located in this section along with a copy of the job posting.                                                                                                                                       
  3. Check your profile. Go to our website, careers.ohio.gov.  Go to our web site, careers.ohio.gov, click Create Account/Manage Profile icon and go to the Applications section. All applications that have been received will be located in this section along with a copy of the job posting.

How do I check the status of a position I applied for?

To check the status of your application:

  1. Go to careers.ohio.gov and click Search for State Government Jobs.
  2. Sign in to your profile by clicking Sign In in the upper-right corner.
  3. Click your name at the top, right of the screen.
  4. Click the Applications link in the upper-right corner.
  5. If your status has not changed or you have additional questions or information contact the recruiter for the position.
  6. Click on the position to open the job description and click the Job Details tab
  7. Click Print Job Information on the top of the page and you will find the agency's contact information at the top of the printable job postin

You also can find a list of agencies and contact information by visiting ohio.gov/agencies/.

I have specific questions about a job posting that is currently posted. How can I find out more information?

If you have read through the job posting and have additional questions about the position, you can contact the agency directly.

To find the agency's contact information, follow the steps listed below:

  1. Go to careers.ohio.gov.
  2. Click on Search for State of Ohio government jobs.
  3. Click on the job title to bring up the posting and
  4. Click Print Job Information for the agency's contact information at the top of the printable job posting.

You also can find a list of agencies and contact information by visiting ohio.gov/agencies.

How to I submit my applications after I've created my profile?

  1. If you are not already signed in, sign in to your profile.
  2. Enter the search criteria necessary to locate the posting for which you would like to apply, then click Enter on your keyboard.
  3. Click the job title of the posting.
  4. Click Apply located above the job description.
  5. Complete the rest of the steps of the process including accepting the Certify & Submit step.

NOTE: Step-by-step application instructions may be accessed by clicking the following link: Application Guide

Do I have to take a Civil Service Examination to be hired by the State of Ohio?

No, not all positions require a civil service examination. If a civil service exam is required for a position, it will be noted on the job posting and administered by the hiring agency. Civil service exams are no longer administered on a centralized basis as they were in the past.

Where do I find internships or volunteer opportunities?

 Internships are posted on our website, careers.ohio.gov, in the "Internships" category. We suggest completing a "Job Interest Card" to be notified by email when internships are posted.

Volunteer opportunities may be available and will vary by agency. Please contact the agency you would like to volunteer for directly.

A list of agencies can be found using the following link: ohio.gov/agencies.

How do I know if I’m qualified for a position?

Each job posting lists the qualifications and special requirements of the position. Evaluate your experience, education and training to determine if you meet the requirements and possess the knowledge, skills and abilities specified for the position. If applicable, review the questions included with the posting.

See the Minimum Qualification Equivalency Table for work experience and training conversion information.

Can I submit a paper application? What are the advantages of applying online?

Applicants must apply online for positions with all state agencies except the Department of Developmental Disabilities (DODD).  While DODD will continue to accept paper applications, we encourage applicants to apply online. 

Advantages of applying online are as follows:

  • You can use your online profile to apply for multiple positions.
  • You save money on postage.
  • A record of all applications submitted for state government jobs is stored in your profile. You can log into your profile to view the status of submitted applications.
  • Your application is instantly received once you certify and submit it.
  • You answer any additional questions, included with the posting, during the application process instead of having to submit them separately with the paper application. 

Manual Entry Version Application

Fill-In Version Application

PDF paper applications cannot be saved and must be printed.

Is it possible to submit only my resume and/or cover letter instead of completing an application?

No. A resume and/or cover letter cannot be substituted for a completed profile and summary of qualifications, unless otherwise noted on the job posting. Some postings allow you to submit a resume/cover letter, in addition to the application. 

What are Questions and how do I submit my answers to them?

Many job postings include Questions (previously called Supplemental Questions). These questions are used to obtain additional job-related information to determine if you possess the specific qualifications of the position. Questions are not included on all postings. Answers to the questions must be supported by information provided in the relevant sections of the application (e.g., Summary of Qualifications, Work Experience, Education, Certificates and Licenses, etc.).  

How do I submit a resume or additional required documentation with my online application?

 You can attach your resume or additional required documentation to the “attachments” section of your online application. Step-by-step instructions for the application process can be found using the Application Guide.

Troubleshooting

I’m on the careers.Ohio.gov website and can't proceed beyond the current web page I'm on. What should I do?

Generally, clearing out the temporary files and cookies resolves this issue.

In Internet Explorer, go to the “Tools” menu and choose “Internet options.” In the browsing history section, click the “Delete” button. Make sure “Temporary internet files” and “Cookies” are checked, then click the “Delete” button. Click the “Ok” button to exit.

Once temporary files and cookies are deleted, you will need to close the internet browser and re-open for the changes to save.

If you are using a different internet browser, refer to the instructions available for that program.

We recommend using the most recent versions of Internet Explorer, Safari, Firefox or Chrome when applying. Using other web browsers may cause you to experience error messages and/or decreased functionality.

Note: Only Internet Explorer Versions 8 and higher are supported. If you are using Internet Explorer Version 8, you will not be able to use the drag & drop feature to upload attachments and you will not be able to import information from linked in. We recommend updating to the most recent version.

I started to apply for a job posting, but I had to save my work and come back later. How do I finish applying?

To finish applying, go to careers.ohio.gov and sign in to your profile. Click the title of the job posting you were applying for under “Incomplete Applications.” You will be taken to the section of the application you were previously working on. Proceed through each step of the application process. The final step is to Certify & Submit your application.

I was in the middle of applying for a job posting and it expired. What can I do?

Applications must be submitted by the closing date and time. It is important to give yourself ample time to apply, taking into account that technology issues may arise. If a technical issue occurs, immediately send an email to careers@ohio.gov with a description of the problem and a screenshot.

I was applying for a job and it was saved in my profile, but now it's gone. What happened?

Incomplete applications are deleted from your profile once the job posting closes. Applications must be submitted by the closing date and time. It is important to give yourself ample time to apply, taking into account that technology issues may arise. If a technical issue occurs, immediately send an email to careers@ohio.gov with a description of the problem and a screenshot.

While applying for a job, I see the following error message: “Warning! Your web browser doesn't meet technical requirements of online application. You may experience some functional or performance issues.” What should I do?

Downloading the most recent version of the web browser you use should resolve this issue.  Common web browsers include Internet Explorer,  Chrome and Firefox. You should be able to download the most recent version by visiting your web browser's website.

My Profile

How do I submit my application after I’ve created my profile?

  1. If you are not already signed in, sign in to your profile.
  2. Click Search for State of Ohio Government Jobs.
  3. Enter the search criteria necessary to locate the posting for which you would like to apply, then click Enter on your keyboard.
  4. Click the job title of the posting.
  5. Click Apply at the top of the job posting.
  6. Complete the rest of the steps of the process including certifying your application by clicking the Certify & Submit button.

NOTE: Step-by-step application instructions may be accessed by clicking the following link: Application Guide

What should I do if I forgot my username or password, or receive the message: “Username and/or password are invalid”?

To retrieve your username:

Below the Sign In button, click on Forgot Username. On the next page, enter your email address and click Send Username. An email is sent with your username to the email associated with your account. If you do not see the email in your inbox, check your spam/junk email folder.

The email address that you enter must exactly match what appears on your profile. If it does not match, you may receive an error that "User with that email was not found."

To retrieve your password:

Below the Sign In button, click on Reset Password. On the next page, enter your email address associated with your account and click on Reset Password. An email is sent with a link to reset your password to the email associated with your account. Once you click on the link, you are directed to a page where you can create a new password. Enter a new password, confirm the new password, and then log into your account.

Passwords must be a minimum of six characters in length, and contain at least one letter and one number. To reset your password, click Reset Password. Once you’ve entered a new password twice, you receive the message "your password has been updated."

The link embedded in the password reset email expires after 72 hours. If the link has expired, resubmit your password reset request by clicking on Reset Password again.

I've been repeatedly logged out of my profile while trying to edit my application or view my "Application Status." What can I do?

Generally, clearing out the temporary files and cookies, resolves this issue. In Internet Explorer, go to the "Tools" menu and choose Internet Options. In the Browsing history section, click the Delete button. Make sure “Temporary Internet Files” and “Cookies” are checked, then click the Delete button. Click the Ok button to exit.

Once temporary files and cookies are deleted, you will need to close the internet browser and re-open for the changes to save.

If you are using a different internet browser, refer to the instructions available for that program.

We recommend using the most recent versions of Internet Explorer, Safari, Firefox, Chrome, or Android when applying. Using other web browsers may cause you to experience error messages and/or decreased functionality.

Note: Only Internet Explorer versions 8 and higher are supported. If you are using Internet Explorer version 8, you will not be able to use the drag & drop feature to upload attachments and you will not be able to import information from Linked In. We recommend updating to the most recent version.

When I click the “Apply” link, there is no place for me to sign in. What should I do?

How do I change my username?

Once established, a username cannot be changed. However, you also may use your email address associated with your account as your username.

Other Questions

How do I obtain a copy of the application I submitted online?

If your application was submitted online, a copy is retained with your profile. To print your application, sign in to your profile and click your name at the top right of your screen. Click Applications. Find the application you want to print and click the job title. Next, click Print. A printable version of your application will display.    

Who should I notify if my contact information has changed?

Once you update the information in your online profile, future applications will include the updated information. To update information on applications previously submitted, you must contact the agency posting the job directly to let them know your contact information has changed.

Please see "Contact Information" at the bottom of the Careers Information Page

I have a disability which requires special accommodations during interviews and exams. How do I request a reasonable accommodation?

Applicants requiring special accommodations due to a physical disability should notify the agency at the time they are contacted for an interview or exam so that proper arrangements can be made.

Please see "Contact Information" at the bottom of the Careers Information Page.

Do I need to provide driver's license information in order to apply for a job?

No. The driver's license fields on the State job application are optional and generally, an applicant is not required to provide driver's license information in order to successfully complete and submit a job application.  The State of Ohio understands that many potential applicants may not possess a driver's license as a result of a physical limitation or because the applicant uses an alternative form of transportation.  However, some job descriptions may include the possession of a driver's license as a minimum qualification for the position. Please review any job posting closely to determine whether a driver's license is a requirement to determine whether driver's license information must be submitted for that particular position.  

Can I apply for positions with the State of Ohio if I’ve been convicted of a felony?

A felony conviction may not automatically exclude you from consideration. However, state law does provide that certain positions of employment within the State of Ohio are unavailable to individuals who have plead guilty and/or been convicted of criminal conduct, based on the nature of the criminal violation and/or the type of position being sought. For more information, contact directly the agency to which you are applying.

Is there a way to notify me when a job that I am interested in is posted?

Yes, go to careers.ohio.gov and click Search for State Government Jobs. Click Menu in the upper-right corner. Click Job Interest Cards. Choose the job categories of interest. Complete the required information and click the Subscribe button. You will receive an email notification when jobs matching your interests are posted.

Another option is to complete a job interest card by job classification. Go to careers.ohio.gov/information and select Job Classification Descriptions. Select the title of the classification, then click the Email me when more jobs like this are available. Complete the required information and click the Subscribe button. You will receive an email notification when jobs matching the job classification you chose are posted.

NOTE: If you are interested in multiple job classifications, you must click on each job classification title separately and submit a job interest card for each one.

Please note that you must re-register for job interest cards on a yearly basis. You will receive a notification one month prior to expiration reminding you to re-register.

How do I stop the job notification emails?

To stop job notification emails, scroll to the bottom of the email to view the sentence that reads “If at any time you wish to cancel notifications for this interest card, please visit the following web address:”

Click the link Click to see subscriptions
Then click the box next to the job classifications or categories you want to cancel, then click the Unsubscribe button.

I’m not a U.S. citizen. Can I apply for positions with the State of Ohio?

 In order to be offered a position with the State of Ohio, you must be either a U.S. citizen or possess proper legal authorization to work in the U.S. for the type of job you are seeking.

I’m a resident of another state. Am I eligible for employment with the State of Ohio?

Yes, non-residents of Ohio are eligible for employment with the State of Ohio. However, there may be a few exceptions. If Ohio residency is a requirement, it will be stated on the job posting. 

State of Ohio Terminology

What are “unclassified” positions?

Unclassified positions serve at the pleasure of the appointing authority, who is generally the director of the agency. Unclassified positions are not subject to the competitive selection process that is associated with classified positions. With the exception of intermittent temporary positions, unclassified positions usually hold policy-making or principal managerial positions with significant authority to act for the agency.  

What is the definition of a core program or coursework?

A core program is the curriculum required by a college or university to satisfy a major. Core coursework refers to the required courses needed to satisfy a major excluding general education courses and electives. The curriculum varies depending on the degree, program or school. The university or college course catalogs should list the core curriculum.

See the Minimum Qualification Equivalency Table for work experience and training conversion information.

What are Position Specific Minimum Qualifications (PSMQs)?

Position-Specific Minimum Qualifications are the qualifications that are needed to perform one or more essential functions of a position. Applicants must possess both sets of qualifications in order to be considered for the position.

PSMQs fall into one of the following two categories:

1.  Education, training, experience and/or licensure that differs from what is currently outlined in the Minimum Qualifications section of the Classification Specification (a.k.a. Job Classification Description) and the job posting.

Example: The Minimum Qualifications state "Valid driver's license." The Position-Specific Minimum Qualification would state "Valid commercial driver's license."

OR

2.  A restriction of the education, training and/or experience that is outlined in the Minimum Qualifications appearing in a classification specification legally adopted by the Ohio Department of Administrative Services.

Example: The Minimum Qualifications state "Completion of undergraduate core program in social or behavioral science." A Position-Specific Minimum Qualification would state "Completion of undergraduate core program in criminal justice."  

What are Job Classification Descriptions?

The State of Ohio uses a classification plan system made up of Job Classification Descriptions to organize its jobs.

Job Classification Descriptions are broad descriptions of the role of the position and what functions it will perform.

Click here to view State of Ohio Job Classification Descriptions.

What does "Or equivalent of Minimum Qualifications for Employment noted above" mean when stated in the Minimum Qualifications?

This statement means that relevant work experience or training may be substituted for educational requirements. An applicant without the educational requirements described in the job posting will meet the minimum qualifications for the position if they have work experience or training equivalent to the educational requirements. This must be explained in the Summary of Qualifications section of the application.

See the Minimum Qualification Equivalency Table for work experience and training conversion information.

Live Accordion

How do I submit my application after I’ve created my profile?

  1. If you are not already signed in, sign in to your profile.
  2. Click Search for State of Ohio Government Jobs.
  3. Enter the search criteria necessary to locate the posting for which you would like to apply, then click Enter on your keyboard.
  4. Click the job title of the posting.
  5. Click Apply at the top of the job posting.
  6. Complete the rest of the steps of the process including certifying your application by clicking the Certify & Submit button.

NOTE: Step-by-step application instructions may be accessed by clicking the following link: Application Guide

What should I do if I forgot my username or password, or receive the message: “Username and/or password are invalid”?

To retrieve your username:

Below the Sign In button, click on Forgot Username. On the next page, enter your email address and click Send Username. An email is sent with your username to the email associated with your account. If you do not see the email in your inbox, check your spam/junk email folder.

The email address that you enter must exactly match what appears on your profile. If it does not match, you may receive an error that "User with that email was not found."

To retrieve your password:

Below the Sign In button, click on Reset Password. On the next page, enter your email address associated with your account and click on Reset Password. An email is sent with a link to reset your password to the email associated with your account. Once you click on the link, you are directed to a page where you can create a new password. Enter a new password, confirm the new password, and then log into your account.

Passwords must be a minimum of six characters in length, and contain at least one letter and one number. To reset your password, click Reset Password. Once you’ve entered a new password twice, you receive the message "your password has been updated."

The link embedded in the password reset email expires after 72 hours. If the link has expired, resubmit your password reset request by clicking on Reset Password again.

I've been repeatedly logged out of my profile while trying to edit my application or view my "Application Status." What can I do?

Generally, clearing out the temporary files and cookies, resolves this issue. In Internet Explorer, go to the "Tools" menu and choose Internet Options. In the Browsing history section, click the Delete button. Make sure “Temporary Internet Files” and “Cookies” are checked, then click the Delete button. Click the Ok button to exit.

Once temporary files and cookies are deleted, you will need to close the internet browser and re-open for the changes to save.

If you are using a different internet browser, refer to the instructions available for that program.

We recommend using the most recent versions of Internet Explorer, Safari, Firefox, Chrome, or Android when applying. Using other web browsers may cause you to experience error messages and/or decreased functionality.

Note: Only Internet Explorer versions 8 and higher are supported. If you are using Internet Explorer version 8, you will not be able to use the drag & drop feature to upload attachments and you will not be able to import information from Linked In. We recommend updating to the most recent version.

When I click the “Apply” link, there is no place for me to sign in. What should I do?

How do I change my username?

Once established, a username cannot be changed. However, you also may use your email address associated with your account as your username.

Resources

Web Browser Information

We recommend using the most recent versions of Internet Explorer, Safari, Firefox or Chrome when applying. Using other web browsers may cause you to experience error messages and/or decreased functionality.

In Internet Explorer, go to the Tools menu and choose Internet options. In the browsing history section, click the Delete button. Make sure “Temporary internet files” and “Cookies" are checked, then click the Delete button. Click the Ok button to exit.

Once temporary files and cookies are deleted, you will need to close the internet browser and re-open for the changes to save.

If you are using a different internet browser, refer to the instructions available for that program.

Note: Only Internet Explorer Versions 8 and higher are supported. If you are using Internet Explorer Version 8, you will not be able to use the drag & drop feature to upload attachments and you will not be able to import information from linked in. We recommend updating to the most recent version.

Job Classification Descriptions

Contact Information

For questions about a posting that you applied to, contact the hiring agency by following these steps:

  1. Go to our website, careers.ohio.gov.
  2. Click on Create Account/Manage Profile.
  3. Find the job that you applied to.
  4. Click on the job title to bring up the posting and click the job details tab.
  5. Click on Print Job Information and you will find the agency's contact information at the top of the printable job posting or you also can find a list of agencies and contact information by visiting ohio.gov/agencies/.

For question about a current job posting, contact the agency by following these steps:

  1. Go to our website, careers.ohio.gov.
  2. Click on Search for State of Ohio Government Jobs.
  3. Enter your search criteria and click Enter on your keyboard.
  4. Click on the job title to bring up the posting.
  5. Click on Print Job Information and you will find the agency's contact information at the top of the printable job posting or you also can find a list of agencies and contact information by visiting ohio.gov/agencies/.

If you require technical assistance, after reviewing these pages, please call 1-800-409-1205 (option 2). 

You also may send an email to careers@ohio.gov for a return email response from our hiring management team. 

Assistance is available Monday through Friday (except for national holidays) from 8 a.m. to 5 p.m. Phone calls and emails will be returned, during business hours, within 24 hours of receipt.

NOTE: Resumes, cover letters and applications are not accepted at the careers@ohio.gov email address.